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Terms and Conditions

The following describes the Terms and Conditions of our web site. G&G Classic Guitars, LLC is committed to offering all visitors a safe, secure, and fun shopping experience. If you have any questions or comments regarding our web site, please contact us at support@gandgclassicguitars.com.

Terms and Conditions

The use of this site is governed by the policies, terms and conditions set forth below. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order confirms your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by G&G Classic Guitars, LLC. G&G Classic Guitars, LLC reserves the right to make changes to this site and these terms and conditions at any time, without prior notice.

Copyright and Trademark Notice

This site is owned and operated by G&G Classic Guitars, LLC. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of G&G Classic Guitars, LLC. All software used on the site is the sole property of G&G Classic Guitars, LLC or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.

No materials from this site may be copied, reproduced, modified, republished, uploaded, download, posted, transmitted, or distributed in any form or by any means without G&G Classic Guitars, LLC’s express prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

All trademarks or service marks that appear on this site are property of their respective owners. The use or reproduction of any G&G Classic Guitars, LLC trademark or service mark without G&G Classic Guitars, LLC’s express written consent is strictly prohibited.

Disclaimer and Limitation of Liability as to Products Sold

All of G&G Classic Guitars, LLC’s products are guaranteed against defects for 30 days from the date of purchase. Except as expressly stated herein, G&G Classic Guitars, LLC makes no representations or warranties, either express or implied, of any kind with respect to products sold on the G&G Classic Guitars, LLC sites. Except as expressly stated herein, G&G Classic Guitars, LLC expressly disclaims all warranties, expressed or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose.

You agree that the sole and exclusive maximum liability to G&G Classic Guitars, LLC arising from any product sold on the G&G Classic Guitars, LLC sites shall be the price of the product ordered. In no event shall G&G Classic Guitars, LLC, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to any product sold.

Disclaimer and Limitation of Liability as to the G&G Classic Guitars, LLC Web Sites

The G&G Classic Guitars, LLC web sites and the materials therein are provided “as is”. G&G Classic Guitars, LLC makes no representations or warranties, either express or implied, of any kind with respect to the G&G Classic Guitars, LLC sites, their operations, contents, information, or materials. G&G Classic Guitars, LLC expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose.

You agree that G&G Classic Guitars, LLC , its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the G&G Classic Guitars, LLC sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, G&G Classic Guitars, LLC shall have the right to refuse, to accept and/or cancel any orders placed for products listed at the incorrect price. G&G Classic Guitars, LLC shall have the right to refuse, to accept and/or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, G&G Classic Guitars, LLC shall immediately issue a credit to your credit card account in the amount of the charge.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that G&G Classic Guitars, LLC is not responsible for the operation of or content located on or through any such site.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. G&G Classic Guitars, LLC reserves the right at any time after
receipt of your order to accept or decline your order for any reason. G&G Classic Guitars, LLC reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any
item. We may require additional verifications or information before accepting any order.

Sales Taxes

G&G Classic Guitars, LLC shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders
shipped to any other state.

Jurisdiction and Venue

You agree that any legal action brought against G&G Classic Guitars, LLC shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any
litigation arising from your use of or orders made on the G&G Classic Guitars, LLC sites shall be an appropriate federal or state court located in Chester County, Pennsylvania.

Return Policy

We are dedicated to your complete satisfaction. All items, with the exception of special orders and custom shop guitars, are returnable. Return shipping, outbound shipping and shipping insurance are the responsibility of the purchaser. If the item was shipped free, the actual cost of shipping will be deducted from any refund.

Any item for return must be in its original/undamaged condition, with no wear, scratches, nicks or damage of any kind. Please email returns@gandgclassicguitars.com for an RGA (Return Good Authorization) number within 15 days of purchase of any item you wish to return. The item must be received back by us within 15 days of issuance of the RGA number for any refund to be issued. The original receipt, and reason for the return, must be included with the product.

All original packaging and paperwork must accompany the return. This includes the shipping box, internal packaging, hangtags, manuals, uncompleted warranty card, accessories, etc. All items must be unmarked. If any portion of the warranty card has been completed or filled in, a refund can not be issued.

The RGA number must appear on the return-shipping label on the outside of the box. Please attach a shipping label. Do not write on the manufacturer’s box.

Return the item insured for the full value. We cannot be held responsible for items returned that are damaged in shipping to us. Keep a copy of your shipping receipt with the tracking number.

Credit Card and Paypal purchases will be credited back to the appropriate account. All other forms of payment will be refunded by company check.

Allow 15 days from receipt of return for inspection and refund.

If an item is damaged in shipment to you, please email us immediately. We will arrange for the shipper to pick-up the item from you. The claim form will be filed by G&G Classic Guitars, LLC. We may need your assistance with specific details of the damage. All packaging, etc (as stated above) must accompany the item for carrier pick-up. When the claim has been approved, you will have the option of replacement or refund.

A refund may be denied if this procedure is not followed.

If you have any questions concerning G&G Classic Guitars, LLC’s return policy, please email us at returns@gandgclassicguitars.com before purchasing the product.

Privacy Policy

This notice describes the privacy policy of G&G Classic Guitars, LLC. This Privacy Policy applies to visitors of our http://www.gandgclassicguitars.com web site, and any other site maintained by G&G Classic Guitars, LLC.

Visitor Information Provided Through Our Web Site

We receive and store information you provide us to respond to your requests and to communicate with you. We do not use “cookies” or other means to automatically obtain information from you when your web browser accesses our web site.

Sharing Information

We use the information provided by you through our web site for internal purposes only. We do not share this information with third parties; however, we do work with business partners under non-disclosure agreements and may share with them certain information to develop a relationship with them.

  1. Affiliated Businesses We Do Not Control: We may provide certain visitor information under non-disclosure agreements to our affiliated businesses and partners to assist us in developing a relationship with you.
  2. Compliance with the Law: We may release account and other personal information to comply with law, or to protect the rights, property, or safety of G&G Classic Guitars, LLC, our users, or others. Such release includes responding to subpoenas, compliance with court orders and other legal requests.

Security of Information

We protect the security of your information, including credit card information, during transmission by using software, which encrypts information you input. We reveal only the first four digits of your credit card number when confirming or invoicing an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Conditions of Use, Notices, and Revisions

If you choose to visit our web site, your visit and any dispute over privacy is subject to this Policy. Please send any concerns you may have about privacy on our web site to the following email address: support@gandgclassicguitars.com.

We will respond to your request and attempt to resolve any matters that violate our policies. Our business is not static, thus this Policy may change, and use of information that we gather now is subject to the Privacy Policy in effect at the time of use. The privacy policy of G&G Classic Guitars, LLC and its use, collection, or disclosure of personal information may change at any time without prior written notice.

Your Security

You can safely send your credit card information over the Internet because G&G Classic Guitars, LLC uses technology to securely transmit your information over the Internet.

The software used is the industry standard in Web security. It is used primarily to transmit sensitive information over the Internet. When you have a secure connection between your browser and a Web site, no one else can easily access the data that you send across the connection. G&G Classic Guitars, LLC uses software to encrypt your credit card information to give you a high level of security.

Occasionally, your browser might display security alerts to notify you that you are entering or leaving a secure connection. These alerts tell you when G&G Classic Guitars, LLC is taking precautions to keep your private information (such as your credit card information) secure while it travels from your computer to the G&G Classic Guitars, LLC server. This is normal, and you can choose to continue when these alerts appear.

 
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